General Questions

1What length are the spindle bars?
Most of our bars are 950mm in length, however some are 1000mm in length (all sizes are approximate).
2Can the spindle bars be reduced in length?

Yes. However, the extent that the bars can be reduced to is dependent on the individual bar designs and the features within the bars themselves.

We can either supply the bars cut to length, (in order to meet your requirements) or can supply the bars in their standard sizes, so that the bars can be reduced to length upon installation.

Please contact us with any questions that you may have regarding our cutting service or any specific questions that you have regarding the lengths to which our bars can be reduced.

3Are the spindles only available in a 12mm square bar?
No. We can also supply many of our designs in a 14mm or 16mm square bar. Many of our designs are actually made from round bar (typically available in between a 12mm – 16mm diameter. If you would like to contact us regarding your exact requirements we will be happy to assist as best we can.
4Does the cost of the spindle bars include fixing brackets?
No. Our fixing brackets are sold separately to the spindles and are listed on our website under “Fixings and Accessories”.
5Are the fixing brackets sold individually or in pairs?
Our fixing brackets are sold individually, as (dependant on the type of staircase) the type of bracket required is not always the same at the bottom of the bar as it is at the top. Typically, if you are planning on using our fixing brackets to install your spindle bars you will require 2 brackets for every spindle, (one top and one bottom).
6Will I need to purchase your fixing brackets in order to install the spindle bars?

No. However using our fixing brackets makes the spindle bars simpler and easier to install.

As an alternative, the bars can be cut/chiselled or drilled into the handrail of baserail as required. Please see our “Measuring” section for more information on the spacing of spindle bars.

7Do you sell brackets to fit the 14mm and 16mm spindle bars?
Yes but these are made of cast iron and are a different design to our standard 12mm fixing brackets. The cast iron fixing brackets are designed to sit within the recess of a handrail or baserail using wooden spacing inserts in a similar fashion to standard wooden spindles.
8Are your spindle bars supplied painted?

No. Our spindle bars are supplied in a clean, bare-metal, un-painted state with an anti-rust agent applied. This is however only designed to protect the bars in the short term (whilst in transit). We also offer a professional powder coating service for the spindle bars and brackets at an additional cost. We can powder coat the bars in a wide range of RAL BS colours (including a clear lacquer) in order to provide a smooth and durable finish.

If supplied in their bare-metal state, the bars can easily be painted or lacquered by the DIY installer. If the spindles are to be left unpainted and installed indoors we recommend that they are regularly cleaned using a good quality metal polish or a WD-40 equivalent to minimise the potential of oxidisation or even rust (as even within a modern well-insulated home, there is still humidity indoors).

Please contact us if you have any questions regarding the care and maintenance of the bars.

9What is powder coating?
Simply put, powder coating is a specialist process by which the spindle bars are “painted”. The bars are first cleaned and then coated with a fine powder of the chosen colour. Once coated the bars then enter an oven which melts the powder onto the spindle bar providing a smooth, hard, durable finish.
10Can you powder coat in a clear “lacquered” finish?
Yes, we are able to powder coat our spindle bars and fixing brackets in a range of colours including a clear matt lacquer. Please contact us regarding your exact powder coating requirements.
11When can I expect my order to be delivered?
We endeavour to deliver all standard, stock items within 7 working days of order. However, we ask customers to allow 14 working days from date of order for all non-stock, bespoke or powder coated items.

Measuring

1How do I measure the spacing between spindles and the height of the spindles required?

At Stop and Stair Spindles we deal with questions regarding staircase specific Building Regulations on a daily basis. Whether it be a nursing home, hotel, flats, new build or a refurbishment on a domestic house. The Building Regulations 2010 Approved Document K: 2007- Protection from Falling, Collision & Impact is the regulatory mandate that is applicable to staircases

The Building Regulations 2010; Approved Document K: 2007- Protection from Falling, Collision & Impact regulations, (link below) exists to ensure that any new or conversion work follows a set of rules. These rules range from the type of insulation in a building with regards to heat resistance loss to the location of stairs and how they are guarded. The regulations also detail the individuals responsible for compliance with the applicable requirements of the building regulations:

Approved Document K: 2007- Protection from Falling, Collision & Impact.

We here at Stop and Stair Spindles supply the balustrade (guarding) for stairs, landings, galleries, balconies and are able to supply products that comply with these regulations Stairs are detailed as: ‘A succession of steps and landings that makes it possible to pass on foot to other levels’. Stairs are classified depending on the use and location:

  • Private Domestic Stairs- Intended to be used for only one dwelling
  • Institutional & Assembly Stairs (Public)
  • Other Stairs (Public)

Each of these types of stairs has a maximum pitch, rise and going for a flight of stairs. They have different strength requirements, to be able to withstand a certain level of impact and protect a person/s from falling through.

  • Spindle Spacing - There should be a gap no wider than 99mm at any point in the balustrade or between spindle bars

They also have different handrail heights dependant on their location and nature of use:

  • Hand Rail Height - Domestic Stairs – 900mm Stairs and 900mm Landings
  • Hand Rail Height - Public Stairs – 900mm Stairs and 1100mm Landings

In all buildings handrail heights are measured from the pitch line or floor to the top of the handrail, this has changed twice in the last century so older properties probably don’t have handrail heights that are this high and it’s worth bearing in mind when moving into a house.

Some of our ranges are suitable for domestic use, some for public use, (or some may need tailoring dependant on the nature of their usage) it is important to make sure you get the right one! However should you want to talk through your project we are happy to help and we can even create your parts list too.

2Do I need to make any allowance for the fixing brackets when measuring the height of my spindle bars?

No. The spindle bars actually sit on the handrail or baserail when inside our fixing brackets, so there is no need to make any adjustment to the height of the spindles for the fixing bracket. In this respect, (when measuring the height of the spindle bars required) the height of the spindle bars is a “true” one and should be measured in a perfectly vertical line from the underside of the handrail (with infill inserted) to the top of the base-rail (with infill inserted).

Please be aware that the distance between the handrail and baserail may vary along the length of the bannister and should be checked carefully to avoid mis-measurement.

Installation

1Are the spindle bars provided with installation instructions?

No. As timber staircases are generally customised to fit the property in which they are installed, it would be very difficult to produce a comprehensive set of fitting instructions that would cater for all projects, property features and stair case variations.

However, our spindle bars are easy to install by a competent DIY installer using only a handful of DIY tools. If in doubt, please enlist the help of a qualified tradesperson in supporting you with your staircase project.

2How Do I Cut or Trim Wrought Iron Products?
Our spindle bars can be cut to size using a good quality hacksaw or a suitable power tool fitted with an appropriate cutting disc. Always wear safety goggles or safety glasses with side shields when undertaking such work. Use a dust mask for dusty operations, and wear hearing protection if you’ll be using the tool for an extended period of time. If in doubt, please enlist the help of a qualified tradesperson
3Can I Paint Wrought Iron Product?

Yes, you can. For interior use, we suggest using one or two coats of lacquer or oil based paint for metal or (for an additional charge) we can professionally powder coat the bars in a range of RAL colours. Please contact us regarding your exact powder coating requirements

For external applications, we recommend using a good quality exterior metal paint. Alternatively, we are able to offer a zinc plating and or powder coating service. Again, please feel free to contact us regarding your exact requirements.

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